Swapfiets. An always working bike.
For a fixed monthly fee you will get an always working bike.
Swapfiets will fix it.
Need a repair? Just contact Swapfiets via e-mail, their app, WhatsApp or phone to make an appointment. You can come to our store or let us come to you within our London service area. If we can’t fix your bike on the spot, we’ll hand you another one to allow you to be back on the road as fast as possible.
Service whenever and wherever you need it.
Guaranteed great service from Mondays to Fridays between 10:00 AM and 05:00 PM Find specific opening hours per store here.
Want to join the movement?
Let’s ride together.
Get the Swapfiets app.
Download the app to schedule an appointment, download your invoices and manage your account. All in one place.
The Swapfiets service.
Is your bike broken? In need of a swap? If you need a repair, then let us know! Contact us via email, phone, WhatsApp or download the Swapfiets app to schedule your own appointment. Select in-store for the fastest service, or let us know your location and we’ll come to you within 48 hours.
Visit the Swapfiets store.
The fastest way to get help! For repairs, to receive your bike, or to change your membership. Visit one of our stores. We’re here to help!